TopNETlive Manager: Creating a New Customer Account (NTRIP Subscription)

This guide covers the basic workflow for setting up a new customer account with an NTRIP subscription in TopNETlive Manager.

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TopNETlive Manager: Creating a New Customer Account (NTRIP Subscription)

Log into TopNETlive Manager:

Access the login page:
- North America & Latin America (https://rtkamericas.topnetlive.com/login)
- Europe (https://rtk.topnetlive.com/account/login)
Sign in with your Company Administrator account

*If you do not have an account for TopNETlive Manager, send a request to TopNETliveSupport-List@topcon.com (North America & Latin America) or customerservice.eu@topcon.com (Europe).

Create a New Company:

Select Users >> Companies

Select Create company

Fill out all appropriate fields with the company information for your customer. Please note that the Parent company will default to your company name.
Select Create

Create a New User:

Select Users >> Create new user

Fill out all appropriate fields for the contact person at the company. Please note that the Username/Portal Password/NTRIP Password are automatically generated, but can be changed to fit your customers’ needs.

Select Next

Select the Company from the dropdown list
Select Next

Select NTRIP Subscription. Please note that you must purchase TopNETlive subscriptions in advance from Topcon in order to assign this feature to your customer.
Select Next

Subscription type will default to Personal
Select the subscription to be assigned to the customer under Company subscription

Choose to activate the subscription immediately by leaving Activate immediately? selected or uncheck this selection and choose an activation date.
Select Next

A summary page will display.
Select Create

The User profile page will display after the account is created.

Account Activation:

Three emails will be sent to the email used to setup the account.
- TopNETlive – New user account: This email will contain the customer’s username, portal password, and portal login.
- TopNETlive – New NTRIP subscription: This email will contain the NTRIP caster (hostname and IP address), NTRIP User ID, NTRIP password, Subscription type, and Subscription activation/expiration dates.
- TopNETlive – NTRIP account has been activated: This email will contain the NTRIP caster (hostname and IP address), NTRIP User ID, NTRIP password, Subscription type, and Subscription activation/expiration dates and inform the customer that subscription is ready to use.